Frequently Asked Questions

If you can't find the answer to your question, please contact us by phone or email.

Buying
How do I buy equipment from HDD Broker?
How do I pay for the equipment?
Where is the equipment located?
How do I get the equipment to me?
Does HDD Broker accept L/C (Letter of Credit)?

Shipping
Do I need to use HDD Broker to get my purchase shipped?
Do you ship internationally?
How much will shipping cost?

Financing
Can I finance the equipment that I find on HDD Broker?

Selling
Do I have to sign an exclusive sales contract?
How do I get paid for my equipment?
Does HDD Broker buy equipment?
Do I need to offer shipping on my equipment package?

Listing Equipment
How do I list equipment?
How much does it cost to list my equipment?

About HDD Broker
Why use a broker?
Where is HDD Broker located?


Buying

How do I buy equipment from HDD Broker?

It's easy! Just give us a call or send us an e-mail and let us know what equipment you are interested in. One of our knowledgeable sales staff will answer your questions regarding the equipment, make inspection arrangements (if needed), and coordinate transportation. We will also facilitate financing, transferring of funds between parties, and complete shipping and customs documentation. We try to make the process effortless for both the buyer and the seller.


How do I pay for the equipment?

HDD Broker, Inc. accepts payment on behalf of our clients via wire transfer. For your convenience, Visa, MasterCard and certified funds may be accepted on a per-sale basis. We maintain a trust account specifically designed for quick and easy transmission of funds. Once we receive your payment, we will forward it to the seller at the appropriate time.

HDD Broker also accepts letters of credit on a per-sale basis. If you require payment be handled in this manner, please contact an HDD Broker representative to make advance preparations.


Where is the equipment located?

Our listings originate from individuals, banks and dealers located around the world. Currently, the vast majority of listings are usually found in the United States.


How do I get the equipment to me?

There are two options.

The first is to pick up your new purchase yourself from the buyer's facilities. All necessary permits and associated costs are your responsibility. This is typically a good way to save a bit of money, but may take up valuable time and resources.

The second is to get the package shipped. The arrangements for this can be handled directly by yourself, or HDD Broker can do all the work for you. We use a host of experienced and professional shipping companies that can take anything anywhere (for the right price, of course). Small packages typically ship via UPS or FedEx couriers. Larger shipments travel via LTL (less than load) or dedicated truck shipment.

International customers can rest assured that our ocean freight brokerage is second to none, and we have successfully shipped our equipment listings all over the world.

If time is an issue and cost is not, air freight can also be arranged for almost any package as well.


Does HDD Broker accept L/C (Letter of Credit)?

Letters of Credit are letters from a bank guaranteeing that a buyer's payment to a seller will be received on time and for the correct amount. They are typically used between companies based in different countries to ensure that the buyer receives the equipment and the seller receives the money.

HDD Broker accepts letters of credit on a per-sale basis. If you require payment be handled in this manner, please contact an HDD Broker representative to make advance preparations.


Shipping

Do I need to use HDD Broker to get my purchase shipped?

Absolutely not! If you want to pick up the equipment or use your own shipping agent to get it delivered, you are more than welcome to do so. We just need to know the details so that all parties can be informed prior to pickup.


Do you ship internationally?

HDD Broker ships worldwide! We have many clients in Australia, New Zealand, Europe and Asia who have successfully exported equipment to and from the US.


How much will shipping cost?

Freight prices vary by destination as well as other factors such as size and weight of the equipment, number of truck loads and whether it's a partial load (LTL shipment) or a dedicated load.

Shipping is a competitive business, so shipping costs are often cheaper than you think! HDD Broker makes your purchasing decision easy by providing shipping quotes for any of our online listings.

We obtain quotes from several different companies and send you the best price. The carriers we use are all familiar with the loading requirements of directional drills so they are better able to facilitate the shipment.

Of course, if you have a shipping company that you'd prefer to use, we'd be happy to work with them.


Financing

Can I finance the equipment that I find on HDD Broker?

There are many financing options available, and we highly recommend that you talk to your local HDD Broker representative to get the process started. We highly recommend to anyone that needs financing that they get pre-approved for enough to cover the purchase price of the package that they are looking at. This puts the buyer in a far better position to close a deal quickly, and with minimal hassle for all parties involved.


Selling

Do I have to sign an exclusive sales contract?

No! There is no contractual obligation to HDD Broker, Inc. when you list your rig. Only when we have a buyer interested in your equipment do we require a signed sales contract before proceeding. That means you are not financially obligated to HDD Broker, Inc. unless we sell your rig. If you sell your rig yourself, all that we ask is that you inform us so that we may remove your ad.


How do I get paid for my equipment?

When HDD Broker, Inc. receives funds from the buyer, we will wire the payment directly to your account - it's that simple! Depending on when the wire is initiated, your money could arrive in your account in as little as 20 minutes!


Does HDD Broker buy equipment?

No, as a general rule, we do not buy equipment. However, we will be happy to find a buyer for you.


Do I need to offer shipping on my equipment package?

Absolutely not. That's what we're here for!

Offering shipping options for your equipment is a great way to increase the saleability of your package, however HDD Broker also offers extremely competitive shipping options both domestically and internationally for all of our buyers.

We do ask that, as a seller, you try to be as accomodating as possible in regards to making loading facilities and personnel available for our shipping agents. This ensures a smooth and trouble-free shipping process for all parties.


Listing Equipment

How do I list equipment?

It's easy! Simply click on the "Sell" link located at the top of each page on this website. You'll need to know the details of your equipment such as the year, make, and model, as well as what accessories are included. The more information you provide, the more attractive your ad will be! Once you've completed the form, you will be able to upload up to 90 pictures of your equipment. You can also add media such as condition reports and videos by emailing them to us at listings@hddbroker.com.au.

Your listing will be reviewed by our staff and made active within one business day.


How much does it cost to list my equipment?

All listings are free! And, unlike some other websites or classified ads, we do not set time-limits on listings, so your equipment will be online until it sells. There is no contract and no obligation when you list with us. We simply ask that you let us know that the equipment is no longer available so that we can keep our database as up-to-date as possible.

HDD Broker adds a commission to your asking price. The price that will show up on our website will include your asking price and our commissions combined. If you have any other questions about our commission structure, please contact us by phone or email.


About HDD Broker

Why use a broker?

It's the Broker Advantage!

  • An extensive selection of equipment
  • Best buys in the industry
  • Unbiased advice
  • Personalized assistance whenever needed
  • Selection
  • Pricing
  • Service

Read more about the advantages of using a broker to purchase equipment on our About Us page.


Where is HDD Broker located?

HDD Broker, Inc. has two offices, situated north of Seattle, WA and west of Miami, FL.

HDD Broker also has strategic alliances with partners in Asia and Australasia. Our Asian representative is based out of Taichung City, Taiwan. Our Australian representative has offices in Melbourne and Brisbane, and our New Zealand representative is based out of Auckland. You can visit these area's specific websites by selecting them from the dropdown menu at the top of this page.

Remember, we are a brokerage company, and we do not inventory equipment. The listings that we have on our website are located all over the world!

The use of trademarked names herein does not suggest sponsorship or association of HDD Broker with the trademark owner's product or service.

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